MOROCCO TRAVEL SPIRIT

Privacy Policy

Last updated: 15 September 2026

This policy explains how Morocco Travel Spirit handles personal information in connection with moroccotravelspirit.com and travel inquiries. We provide information about Morocco tours, private and tailor-made journeys, destinations and experiences.

Information you choose to provide

If you contact us by email, telephone or WhatsApp, we receive the information you share, which may include your name, email address, phone number, travel dates, group size, preferred destinations, interests and other travel preferences. We use relevant details to respond, prepare proposals and communicate about your journey.

Current website forms

The Contact, Plan Your Trip and tour inquiry forms currently operate as previews. They validate entries in your browser but do not deliver inquiries or save those entries to our website database. The newsletter preview does not subscribe you or save your email address. Use the listed email, phone or WhatsApp details to make a real inquiry. A preview, inquiry or request is not a booking or payment.

Please avoid sending passport copies, payment-card details or sensitive health information in an initial inquiry. If specific information becomes necessary for agreed travel arrangements, we will explain what is needed and how to provide it. Only share another traveler’s information with their permission.

Technical information and browser storage

Loading a webpage necessarily makes technical information, such as an IP address and browser request, available to the server. Server or email service logs may contain request times, browser details and security information for operating and troubleshooting the service. We do not use the current website for advertising tracking or visitor analytics.

Where favorite buttons are available, selected tour or journey identifiers can be saved in your browser. This does not create a customer account. See our Cookie Policy for storage details and controls.

Why information is used

To answer your questions and discuss travel options.
To prepare requested itineraries and quotations and communicate about agreed arrangements.
To operate and protect the website and address misuse or technical problems.
To meet applicable legal obligations and resolve disputes where necessary.

Where a legal basis is required, the relevant basis depends on the activity: steps you request before entering an agreement, performance of agreed services, legal obligations, legitimate operational interests where permitted, or consent where required. We do not treat an inquiry as permission for unrelated marketing.

Service providers and external communication

Email, hosting and communication providers may process information needed to provide their services. If you request travel arrangements, relevant details may need to be shared with the guides, accommodation or transport providers involved; we aim to limit this to what is needed for the arrangement. Information may also be disclosed where required by law. We do not sell personal information.

WhatsApp is an external service. Clicking a WhatsApp inquiry link passes the destination phone number and, for a tour inquiry, a prepared tour message to WhatsApp. You decide whether to send the message. WhatsApp’s own privacy terms apply to its service. Other external websites have their own policies; a link does not give us control over their processing.

Retention and security

We retain correspondence and any arrangement records only as long as reasonably needed for the inquiry or service, applicable record keeping obligations and handling claims. The period depends on the information and the purpose; no single retention period applies to every inquiry. You may ask about or request deletion of information we hold.

We take reasonable steps to restrict access and protect information. No internet transmission or storage method is completely secure. Please contact us if you believe information sent to us has been compromised.

Your rights and international visitors

Depending on applicable law, you may request access to your information, correction of inaccuracies, deletion where available, or object to certain processing. Where processing relies on consent, you may withdraw it for the future. Additional rights, such as restriction or portability, may apply in your circumstances. We may need proportionate identity verification before responding, and legal obligations may limit some requests.

Morocco’s data protection framework includes rights of access, rectification and opposition. You may also contact Morocco’s CNDP about a privacy concern, or another competent authority where applicable.

We serve international visitors from Morocco. Communication services or travel providers may handle information in other countries, where protections can differ. Applicable transfer requirements must be respected; contacting us does not waive your statutory privacy rights.

Policy updates

We will update this page when relevant practices change. The date above identifies this version. New collection or tracking features should be explained before they are introduced.

For questions about this policy, contact Morocco Travel Spirit at contact@moroccotravelspirit.com, call +212 633 861 218, or contact us on WhatsApp.